FAQ Garden tools

• Why are no retail prices given on your website?
• I have just bought a display hedge trimmer and the store no longer had the in...
• I am looking for the autospade that you produce. I cannot find one in the shops?
• I am looking for a mechanical brush grass collector. Does this still exist in...

1. Why are no retail prices given on your website?

   We are able to give you a guide price on a case by case basis. This is a maximum price recommended to our dealers. However, they are free to fix their retail prices and to propose one-off special offers as they see fit.

2. I have just bought a display hedge trimmer and the store no longer had the instructions booklet. Where can I get one?

   It is essential that you read the instruction booklet before using your appliance. Our instructions can be found online in the "Downloads" section.

3. I am looking for the autospade that you produce. I cannot find one in the shops?

   The model you mean is the Terrex spade which was a great success with gardeners. Today, however, there is little demand for it and we stopped manufacturing it several years ago.

4. I am looking for a mechanical brush grass collector. Does this still exist in your range?

   This model has not been produced for a few years due to low demand.